Overview:
DKT International Nigeria is seeking a dedicated and compassionate Call Center Nurse to join our team. As a Call Center Nurse, you will play a crucial role in providing telehealth support and medical advice to our clients. This is an excellent opportunity for a registered nurse who is passionate about making a positive impact on healthcare and family planning in Nigeria.
Responsibilities:
- Provide professional and empathetic telephonic nursing support to clients seeking medical advice.
- Assess client needs and offer guidance on family planning, reproductive health, and general medical concerns.
- Offer counseling and information on contraceptives and sexual health, ensuring clients make informed decisions.
- Record and maintain accurate client data in electronic health records.
- Collaborate with a team of healthcare professionals to ensure the highest standard of care.
- Maintain strict confidentiality and adhere to ethical standards in healthcare.
Qualification / Experience:
- Bachelor’s Degree in Nursing, School of Nursing.
- 3 – 5 years of call-centre experience.
- Proven experience working in a demanding and fast-paced environment.
- Strong and polished communication skills.
- Experience in family planning, and sexual and reproductive health is an advantage.
- The ability to communicate in either Yoruba, Igbo, or Hausa language fluently is an advantage.
If you are a compassionate and qualified nurse looking to make a meaningful impact, we invite you to join DKT International Nigeria. Apply today by submitting your resume and a cover letter detailing your relevant experience and motivations.
How to apply:
Interested and qualified candidates should send CV to: hr@dktnigeria.org using “Call Centre Nurse – Lagos” as the subject of the mail.
Note: Do Not use the application form
Deadline Date: 11th November, 2023