Overview

3MAT Supermarket, a Nigerian supermarket store and supplier of groceries from the UK & USA, 3MAT Supermarket, a thriving retail destination, is in search of a dedicated and detail-oriented Shop/Warehouse Attendant to become a vital part of our team. As a Shop/Warehouse Attendant, you will play a crucial role in ensuring the smooth and efficient operations of our store and warehouse.

Job Description:

We are looking for dedicated and customer-focused Shop Attendants to join our team at 3Mat Supermarkets. As a Shop Attendant, you will play a vital role in ensuring a positive shopping experience for our customers.

You will be responsible for assisting customers, maintaining a clean and organized store environment, and supporting various operational tasks.

Responsibilities:

• Customer Assistance:

Greet and assist customers in a friendly and professional manner.

Provide product information and guidance to help customers make informed purchasing decisions.

Handle customer inquiries, complaints, and returns with patience and efficiency.

• Store Maintenance:

Ensure the store is clean, organized, and well-stocked at all times.

Monitor and replenish merchandise on the sales floor.

Arrange products neatly on shelves and displays.

Assist in inventory management, including restocking and conducting regular stock checks.

• Cash Handling:

Operate cash registers and handle customer transactions accurately.

Count and verify cash and credit card payments.

Provide receipts and change to customers as needed.

Follow cash handling procedures to prevent errors and discrepancies.

• Security & Safety:

Monitor the store for any suspicious activities or theft.

Adhere to safety guidelines and report any hazards or incidents promptly.

Assist in implementing loss prevention measures

• Product Knowledge:

Stay informed about the products and promotions available in the store.

Assist in setting up displays and promotional materials.

Offer suggestions and upsell related products to customers.

Qualifications: 

• Candidates should possess a High School Diploma or equivalent with 2-5 years experience.
• Previous experience in retail, customer service, or a related field is a plus.
• Strong customer service and communication skills.
• Ability to work well in a team and independently.
• Attention to detail and accuracy in cash handling.
• Physical stamina for standing, lifting, and moving merchandise.

Flexibility to work evenings, weekends, and holidays as required.

Additional Skills ( Preferred ):

Multilingual abilities to assist a diverse customer base.

Familiarity with point-of-sale (POS) systems.

Basic knowledge of the products sold in the store.

Excellent problem-solving skills and a proactive attitude.

How to Apply: 

Interested and qualified candidates should send their Resume and a brief Cover Letter outlining their relevant experience and availability to: 3matrecruitment@gmail.com using the Job Title as the subject of the mail.

Note: Do not use the application form

Job type: Full time

Job Location: Lagos.