Overview:
Are you a personable and organized professional with a passion for exceptional customer service? Unique Laundry Services, a leading name in the laundry industry, is seeking a dynamic Front Desk Officer to join our team at [City, State]. As the first point of contact for our valued customers, you will play a crucial role in delivering a positive and seamless experience.
Key Responsibilities:
- Customer Interaction: Greet and assist customers in a friendly and efficient manner, addressing inquiries and ensuring their laundry needs are met with the highest standards of service.
- Appointment Scheduling: Manage and coordinate laundry drop-off and pick-up schedules, optimizing workflow and maintaining an organized front desk environment.
- Communication Skills: Effectively communicate with customers, colleagues, and management, ensuring clear and concise information is relayed.
- Payment Processing: Handle cash transactions and process payments accurately, maintaining a secure and accountable financial environment.
- Issue Resolution: Address customer concerns promptly and professionally, striving to exceed customer expectations and resolve issues to their satisfaction.
Qualifications:
- Previous experience in a customer-facing role is preferred.
- Strong interpersonal and communication skills.
- Excellent organizational abilities and attention to detail.
- Proficient in basic computer applications.
- Ability to handle cash transactions accurately.
At Unique Laundry Services, we value diversity and equal opportunity. We encourage applications from candidates of all backgrounds.
Join our team and be part of a company dedicated to delivering excellence in laundry services and customer satisfaction!
How to apply:
Interested and qualified candidates should send their Applications to: uniquelaundryservices555@gmail.com using the Job Title as the subject of the mail.
Note: Do not use the application form
Deadline Date: 30th November, 2023.