Overview:
Are you passionate about customer service and sales? Herbal Goodness is seeking a dynamic and customer-focused individual to join our team as a Customer Service & Sales Associate. As a key member of our growing company, you will play a crucial role in delivering exceptional service, driving sales, and ensuring an outstanding experience for our valued customers.
Responsibilities:
- Provide top-notch customer service through various channels, including phone, email, and chat.
- Assist customers in product selection, order processing, and issue resolution to ensure a positive shopping experience.
- Actively engage in sales initiatives to meet and exceed individual and team targets.
- Maintain in-depth knowledge of Herbal Goodness products to effectively educate and upsell to customers.
- Collaborate with cross-functional teams to address customer inquiries and resolve issues promptly.
- Keep accurate records of customer interactions and transactions.
Qualifications:
- Previous experience in customer service and/or sales roles.
- Excellent communication skills, both written and verbal.
- Strong interpersonal skills with a customer-centric mindset.
- Proven ability to meet and exceed sales targets.
- Familiarity with herbal and wellness products is a plus.
- Detail-oriented and adept at multitasking.
Salary: N140,000 Monthly.
If you are enthusiastic, customer-focused, and ready to contribute to the success of Herbal Goodness, we invite you to apply. Join us in promoting health and wellness through our premium herbal products. Apply now and be a part of our journey to empower and inspire healthier lives.
How to apply:
Interested and qualified candidates should send apply with:
https://herbalgoodness.bamboohr.com/careers/68
Note: Do Not use the application form.