Overview:

Pally Agro Limited is in search of a proactive and customer-focused individual to join our team as a Customer Relations Officer. As a key liaison between our company and our valued customers, you will play a pivotal role in ensuring exceptional customer experiences. If you possess excellent communication skills, a customer-centric mindset, and enjoy building positive relationships, this opportunity is tailored for you.

Key Responsibilities:

• Act as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring overall satisfaction.
• Build and maintain strong relationships with clients, understanding their needs and providing relevant information and support.
• Collaborate with internal teams to ensure timely and accurate responses to customer queries.
• Proactively seek feedback from customers to identify areas for improvement and implement strategies to enhance customer satisfaction.
• Assist in the development and implementation of customer service policies and procedures.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience in customer relations or a similar role.
• Excellent interpersonal and communication skills.
• Ability to empathize and respond to customer needs with patience and professionalism.
• Strong problem-solving and conflict resolution abilities.

Pally Agro Limited is looking for a dedicated Customer Relations Officer to join our team and contribute to the success of our customer-centric approach. If you are passionate about building positive customer relationships, we invite you to apply and be a key player in fostering customer satisfaction at Pally Agro Limited.
How to apply: 

Interested and qualified candidates should send their CV to: hr@pallyagro.ng using the Job Title as the subject of the mail.

Note: Do Not use the application form